Q1 How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get high-quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
Q2 Do you have any warranty?
Yes, we have. 2-year warranty on the host machine is given. Six months free replacement warranty for handles, treatment heads, and parts.
Q3 How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat. Please contact us once the machine has any problem. Best service will be offered.
Q4 What certification do you have?
All of our machines have the RoHS, ISO13485, CE certification which ensures quality and safety. Our products are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if the machine has any problem during working at oversea.
Q5 Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with instructions.
Q6 How about the shipment?
The machine will be shipped within 2-3 days after the receipt of your payment.
Biology Skincare
