1. How is your after-sale service?

We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, and online chat platforms. Please contact support as soon as the machine has any operational issues, and the best service will be provided.

2. Will you teach how to use the machine?

Yes, we provide a complete user manual and usage video for detailed instruction and application guidance. Additionally, 24/7 online consultant service ensures that any problems you encounter will be resolved quickly. The system is designed to be easily operated by anyone with the provided instructions.

3. How about the shipment?

The machine will be packaged and shipped within 5-7 days after the receipt of your payment.

4. How does the factory handle quality control?

We operate a strict quality inspection department. Our engineers carefully check and test each machine multiple times before delivery. Only machines that pass these rigorous quality checks are approved for dispatch.

5. Why should you choose us?

6. Do you support customized OEM services?

Yes, we provide flexible customized services to meet your brand requirements. This includes custom system languages, logo integration, outer casing design changes, and tailored configurations according to your business needs.