Frequently Asked Questions
How can I get the price?
We usually quote within 24 hours after we get your inquiry (except weekends and holidays). If you need an urgent quote, please submit an inquiry directly through our website so we can process it in a timely manner.
How is your after-sale service?
We have a professional technical support team ready to assist you. You can receive help via telephone, WhatsApp, social networks, or online chat. Please contact us immediately if the products present any issues, and the best support will be offered.
What is your typical lead time?
Lead time depends on the order quantity and the season you place the order. Typically, small quantity orders can be shipped within 7 to 15 days.
Why should you choose us?
We offer competitive pricing backed by solid technical support, 13 years of experience in beauty product manufacturing, strong R&D capabilities, standard product warranties, reliable CE certification, and a wide array of customized OEM services.
What is the shipping method?
Orders can be shipped by sea, by air, or via express delivery (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm the shipping details with us before placing your order.
How do you maintain long-term business relationships?
We keep strict quality controls and competitive pricing to ensure our customers benefit. We respect and value every client as a partner, doing business and building long-lasting relationships regardless of where they are from.