❓Can you customize with our own brand/design files?
Yes, we can. We can tailor make your products on OEM/ODM basis. We are also ready to turn your creative ideas/concepts into genius products. Just contact our helpful and experienced product consultants to discuss more.
❓What is your MOQ policy?
We offer as low as 1 piece for our available stock with our own logo if you need the product as a sample or a trial. Normally we accept 500-1000pcs for customized brand. If you accept neutral product and neutral packaging, we accept much smaller MOQ, up to 100pcs. Contact us to discuss more as we are very flexible and practical in the solutions for your requirements.
❓How do you manage quality control?
We have a reliable and strict quality control system, featuring 100% aging testing before packaging. We also welcome client-appointed third-party inspection. We value our products' quality as the lifeblood of our brand, and we spare no efforts for quality control in the full production process, from raw materials to the ultimate product.
❓What payment methods do you accept?
We recommend Trade Assurance. We also accept T/T, Western Union, Cash, and other options. D/P, D/A, and L/C are equally acceptable.
❓How is shipping handled?
Usually by DHL, UPS, FEDEX, TNT, etc. For bulk shipment, we also ship by air or by sea depending on your demand. EXW, DDU, DDP, FOB, CIF, DAP... All terms are available. We are eager to save your logistics cost as that is part of our joint success.
❓What is the lead time for production?
We can manufacture the deliverable products within 30-45 days from taking your confirmed design files. Lead time can be even less for neutral products with neutral packaging when you want to start with a small trial order.